Privacy Policy

Effective Date: Feb 1, 2025

HI LO Interiors (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information you provide when you visit our website.

1. Information We Collect

We may collect the following types of information:

Information You Provide Voluntarily

When you use our website, you may choose to provide personal information, such as:

  • Name

  • Email address

  • Phone number

  • Project details or inquiry information

  • Any information you submit through contact forms, newsletter signups, or email

Information Collected Automatically

Like many websites, we may automatically collect certain technical information, including:

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Time spent on pages

  • Referring website or links clicked

This information helps us understand how visitors use our site and improve the user experience.

2. How We Use Your Information

We may use the information we collect to:

Respond to inquiries and communicate with you

Provide design services or project-related information

Send updates or marketing emails (if you opt in)

Improve our website, services, and content

Monitor website performance and analytics

Protect against spam, fraud, or misuse

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality and analyze site traffic.

Cookies may be used to:

Remember preferences

Enable website features

Track site usage through analytics tools

You can usually adjust your browser settings to disable cookies, though some parts of the site may not function properly.

4. Third-Party Services

We may use third-party services to operate our website and business, such as:

Squarespace (website hosting and forms)

Google Analytics (website analytics, if enabled)

Email marketing providers (if used)

Embedded content or social media platforms (such as Instagram, Pinterest, etc.)

These third parties may collect information in accordance with their own privacy policies. We are not responsible for the privacy practices of third-party websites or services.

5. How We Share Information

We do **not sell** your personal information.

We may share your information only in limited circumstances, such as:

  • With service providers who help us run our website or business

  • If required by law, legal process, or government request

  • To protect our rights, safety, or property

6. Data Retention

We retain personal information only as long as needed for legitimate business purposes, such as responding to inquiries, providing services, maintaining records, or complying with legal obligations.

7. Data Security

We take reasonable steps to protect your information, but no method of transmission over the internet or electronic storage is 100% secure. By using this website, you acknowledge this risk.

8. Your Rights and Choices

Depending on where you live, you may have rights regarding your personal information, including the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of your information

Opt out of marketing emails (via the unsubscribe link)

To make a request, contact us using the information below.

9. Children’s Privacy

This website is not intended for children under 13, and we do not knowingly collect personal information from children.

10. Links to Other Websites

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those third-party sites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of this page. Your continued use of the website after changes are posted means you accept the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or want to request access, correction, or deletion of your information, please contact:

HI LO Interiors

PO BOX 766
Haiku, HI 96708